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Did you know? Saskatchewan is among the provinces with the lowest per capita health care administration costs, according to the Canadian Institute of Health Information. Innovations in Health Care Applying Lean Principles to Health Services![]() Lean is a patient-first approach that puts the needs and values of patients and families at the forefront and uses proven methods to continuously improve the health system. It is unique in that it engages and empowers employees to generate and implement innovative solutions, and to fundamentally improve the patient experience on an ongoing basis. Early results are promising and show these efforts to be improving patient experience and outcomes, enhancing staff morale and engagement, increasing system productivity, and freeing-up provider time for patient care and improved service delivery.
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Initiatives to improve the way health services are delivered in Saskatchewan. For a preview of how the Lean training website works, view short videos. This independent agency measures and reports on quality of care in Saskatchewan, promotes improvement and engages its partners in building a better health system. A made-in-Saskatchewan approach to applying the key lessons learned from other high-performing health systems, to transform the Saskatchwean health system into a coordinated, quality-focused system. A hospital-ward-based provincial Lean initiative. The Productive Leader uses the principles of Lean to reduce waste and variation in personal work processes to free up time for senior leaders and their teams to focus on more value adding activities such as strategic planning, thinking and mentoring. The focus is on leadership team development and email, meeting and workload management. There is also a series of self-development modules focused on areas such as communicating, influencing, stress management, problem solving, etc. Adoption of the Productive Leader in the National Health System in the UK demonstrated that it is possible for leaders to save around one day per week and administrative assistants to save around 6 hours per week. The recommended approach to The Productive Leader is to start with the senior leadership team who then model the new practices and behaviors thereby building credibility to spread best practice through the organization. The Productive Leader is a comprehensive, facilitated program involving entire teams, planned and delivered in-house by a facilitator and a project manager identified from within the organization itself. News release, June 2010. Based on the successes of applying lean in the health sector, the Saskatchewan government is expanding training in Lean practices to all provincial ministries that have not yet begun incorporating the techniques into their workplace processes. |
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